Scrive

1. Introduction

Scrive ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered recruitment platform and assessment services. Scrive provides tools for CV parsing, candidate assessments, test monitoring, and recruitment management.

2. Information We Collect

Account and User Information

When you create an account or use our services, we may collect:

Name, email address, username, and company information
Profile pictures and website information
Payment and billing information (processed securely through third-party providers)
Credit purchase history and usage data
Team member information and collaboration data

Candidate Information

When you use our CV parsing and assessment features, we process:

Candidate resumes and CVs (PDF, DOC, DOCX formats)
Candidate names, email addresses, phone numbers, and job titles extracted via AI
Assessment responses, test results, and performance data
Assessment session data including timestamps and completion status

Assessment and Monitoring Data

During candidate assessments, we may collect:

Test responses and answers to MCQ, technical, and aptitude questions
Assessment completion times and session duration
Face detection and screen monitoring data (for test integrity purposes)
Device information, browser type, and IP address

Usage and Technical Data

We automatically collect certain information when you access our platform:

IP address, browser type, and device information
Pages visited, features used, and time spent on pages
Operating system and device identifiers
Cookies and similar tracking technologies
Error logs and performance metrics

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our recruitment and assessment platform
Process CV uploads and extract candidate information using AI-powered parsing
Create and manage assessment templates, questions, and test results
Monitor assessment sessions for integrity and security purposes
Generate assessment reports and analytics for recruitment decisions
Process credit purchases, manage billing, and track usage
Enable team collaboration and manage user permissions
Send you technical notices, updates, and support messages
Respond to your comments, questions, and support requests
Monitor and analyze platform usage, trends, and performance
Detect, prevent, and address technical issues, fraud, or security threats
Comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Within Your Organization: Team members and administrators within your company may access shared candidate data, assessments, and team information based on their role and permissions
Service Providers: With trusted third-party service providers who assist us in operating our platform, processing payments, hosting data, or providing AI services (all bound by confidentiality agreements)
Legal Compliance: To comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property
Business Transfers: In connection with a business transfer, merger, or acquisition
With Your Consent: When you explicitly authorize us to share your information

Candidate Data: Candidate information (resumes, assessment results) is only accessible to authorized users within your organization who have been granted access through our platform's permission system.

5. Data Security

We implement comprehensive technical and organizational security measures to protect your personal information and candidate data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and vulnerability testing
Row-level security policies and permission management
Secure storage of assessment tokens and session data
Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

Account information is retained while your account is active and for a reasonable period after account closure
Candidate data and assessment results are retained according to your organization's retention policies and legal requirements
Billing and transaction records are retained as required by law
You may request deletion of your data, subject to legal and contractual obligations

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service, maintain your session, and hold certain information. These technologies help us:

Remember your preferences and login status
Analyze platform usage and improve user experience
Ensure assessment session security and integrity

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may limit your ability to use certain features of our platform.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: The right to access and receive a copy of your personal information
Correction: The right to correct inaccurate or incomplete information
Deletion: The right to request deletion of your information (subject to legal obligations)
Portability: The right to receive your data in a structured, machine-readable format
Objection: The right to object to processing of your information for certain purposes
Withdrawal of Consent: The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Candidate Privacy

When you use Scrive to assess candidates, you are responsible for:

Obtaining appropriate consent from candidates before processing their personal information
Informing candidates about the assessment process, including any monitoring features
Complying with applicable data protection laws when handling candidate data
Ensuring candidate data is used only for legitimate recruitment purposes

Candidates who have been assessed through our platform may contact you directly regarding their data, or contact us if they have concerns about how their information is being processed.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, or if you are using our platform to assess candidates under 18, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your information receives an adequate level of protection regardless of where it is processed.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the "Last updated" date at the top of this policy
Sending you an email notification (for significant changes)
Displaying a notice on our platform

You are advised to review this Privacy Policy periodically for any changes. Your continued use of our platform after changes become effective constitutes acceptance of those changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@scrive.app
Support: support@scrive.app

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.